Terms of service

Last updated: 12 June 2026

These Terms of Service ("Terms") apply to your access to and use of the Glo Younger online store (the "Store") and to any products you buy from us. The Store is operated by Glo Younger Pty Ltd (ABN 92 650 614 038) ("Glo Younger", "we", "us", "our").

By browsing the Store or placing an order, you agree to these Terms. Please read them together with our Privacy Policy, Shipping Policy and Returns and Refund Policy, which form part of these Terms.

1. Eligibility

To buy from the Store you must be at least 18 years old and able to enter into a legally binding contract. By placing an order you confirm that you meet these requirements and that the information you provide is accurate and complete.

2. Products and pricing

  • All prices are in Australian dollars (AUD) and include GST where applicable.
  • We try to display product descriptions, ingredients, images and prices accurately, but we do not warrant that all content is error free. Colours and packaging may vary slightly from images.
  • Product information is provided for general guidance. It is not medical advice and is not a substitute for advice from a qualified healthcare or skincare professional. Always patch test new products and discontinue use if irritation occurs.
  • We reserve the right to correct any errors and to change prices, products and promotions at any time before you place an order. If a pricing error affects an order you have already placed, we will contact you before processing it.

3. Orders and acceptance

  • When you place an order, you make an offer to buy the products in your cart. Your order is not accepted until we send you a confirmation or dispatch the goods.
  • We may decline or cancel an order at our discretion, including where a product is out of stock, where there has been a pricing or description error, or where we suspect fraud. If we cancel an order you have paid for, we will refund you in full.
  • Once an order is placed it cannot usually be changed. If you need to amend or cancel an order, contact us as soon as possible at admin@gloyounger.com.au and we will help where we can, but we cannot guarantee changes after an order has been dispatched.

4. Payment

  • We accept payment through Shopify Payments (credit and debit cards), PayPal, Apple Pay and Google Pay, and Glo Younger gift cards.
  • Payment is processed securely by our payment providers. We do not store your full card details.
  • You must be authorised to use the payment method you select. Title in the goods does not pass to you until we have received payment in full.

5. Pre-orders

Some products may be offered on a pre-order or back-order basis. Where a product is marked as a pre-order:

  • The estimated dispatch timeframe is shown on the product page and is an estimate only, not a guaranteed date.
  • We take payment at the time you place the pre-order to reserve your stock.
  • If the expected timeframe changes significantly, we will let you know, and you may choose to wait or cancel the pre-order for a refund of that item.

6. Stock availability

All products are subject to availability. Where an item becomes unavailable after you order, we will contact you to arrange a replacement, a back-order or a refund for that item.

7. Gift cards

Glo Younger gift cards are subject to our Gift Card Terms. In summary, gift cards are valid for at least three years from the date of issue, are not redeemable for cash and cannot be returned or refunded except as required by law.

8. Use of the website

You agree not to:

  • Use the Store for any unlawful or fraudulent purpose
  • Interfere with or disrupt the website or its security
  • Copy, reproduce or resell any content from the website without our written permission

All content on the website, including text, images, logos, product photography and the Glo Younger name and branding, is owned by or licensed to us and is protected by intellectual property laws. You may not use it without our consent.

9. Your consumer rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms limits or excludes these rights. See our Returns and Refund Policy for how to make a claim.

10. Liability

To the extent permitted by law, and subject to your rights under the Australian Consumer Law:

  • We are not liable for any indirect, incidental or consequential loss arising from your use of the Store or our products.
  • Our total liability for any claim is limited, at our option, to resupplying the relevant goods or paying the cost of resupplying them.
  • We are not responsible for any reaction to a product where you have not followed directions for use or patch tested, or where you have a known sensitivity to an ingredient that was disclosed on the product page or packaging.

11. Privacy

We handle your personal information in accordance with our Privacy Policy, which forms part of these Terms.

12. Changes to these Terms

We may update these Terms from time to time. The version in force is the one published on the website at the time you place your order. Please review the Terms each time you shop.

13. Governing law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Western Australia.

14. Contact us

Glo Younger Pty Ltd
104 The Avenue, Alexander Heights WA 6064
Email: admin@gloyounger.com.au
Phone: 0431 823 195